1. Acceptance of Terms
By accessing or using the services provided by SolidOffers LLC d/b/a GoForClose ("GoForClose," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services. We reserve the right to update or modify these Terms at any time, and such changes will be effective upon posting to this page. Your continued use of our services following any changes constitutes acceptance of those changes.
2. Description of Services
GoForClose provides done-for-you direct mail lead generation services designed for real estate investors. Our services include, but are not limited to, market research, list building, mail piece design, print production, mailing execution, call tracking, lead delivery, and campaign management. The specific scope of services provided to you will be outlined during onboarding and may vary based on your subscription plan.
3. Subscription Terms
All GoForClose subscriptions are provided on a month-to-month basis. There are no long-term contracts, commitments, or lock-in periods. You may cancel your subscription at any time by providing thirty (30) days' written notice. Upon cancellation, you will retain access to your account and services through the end of your current billing period. No refunds will be issued for partial months of service.
4. Mail Costs
Mail production and postage costs are billed separately from your monthly subscription fee. Mail costs are charged at negotiated bulk rates that GoForClose has secured through its printing and mailing partners. The exact cost per mail piece will be disclosed to you prior to each campaign. Mail costs may vary based on mail piece type, volume, and current postal rates. GoForClose reserves the right to adjust mail pricing with reasonable advance notice to reflect changes in production or postage costs.
5. Payment Terms
Your monthly subscription fee is billed in advance on a recurring monthly basis. Mail costs are invoiced separately, typically prior to each mailing. All payments are due upon receipt of invoice unless otherwise agreed upon in writing. Failure to make timely payment may result in suspension or termination of services. You are responsible for maintaining accurate and current billing information on file. All fees are stated in United States dollars.
6. No Guarantee of Results
GoForClose makes no guarantees, representations, or warranties regarding specific results, including but not limited to the number of deals closed, response rates, lead quality, or return on investment. Results from direct mail campaigns vary significantly based on numerous factors outside our control, including but not limited to:
- Local market conditions and competition
- Property type, condition, and location
- Seller motivation and circumstances
- Your speed and effectiveness in responding to leads
- Your negotiation skills and follow-up processes
- Seasonal fluctuations in the real estate market
- Economic conditions at the local, regional, and national levels
Any case studies, testimonials, or performance metrics shared by GoForClose represent individual results and are not indicative of future performance. Past performance does not guarantee future results.
7. Intellectual Property
GoForClose and FirstPulse are trademarks of SolidOffers LLC. All content, materials, designs, data models, proprietary systems, processes, and methodologies used in the delivery of our services are and shall remain the exclusive intellectual property of SolidOffers LLC. You may not reproduce, distribute, modify, or create derivative works from any GoForClose proprietary materials without our prior written consent. Campaign data and lead information generated through our services on your behalf are considered your property upon delivery.
8. User Obligations
As a Client, you agree to the following obligations:
- Provide accurate, complete, and current information about your target markets, investment criteria, and business operations
- Respond to leads generated through our services in a prompt and professional manner
- Comply with all applicable federal, state, and local laws and regulations related to real estate investing, marketing, and communications
- Maintain a working phone number and systems necessary to receive and manage inbound leads
- Notify GoForClose promptly of any changes to your market preferences, target areas, or business requirements
- Refrain from using our services or any materials provided for any unlawful, fraudulent, or deceptive purpose
9. Limitation of Liability
To the fullest extent permitted by applicable law, SolidOffers LLC d/b/a GoForClose, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of our services, regardless of the theory of liability. Our total aggregate liability for any and all claims arising out of or related to these Terms or our services shall not exceed the total amount of fees paid by you to GoForClose during the three (3) months immediately preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless SolidOffers LLC d/b/a GoForClose, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any dispute or interaction between you and any third party, including but not limited to property sellers, buyers, or other real estate professionals contacted through or as a result of our services.
11. Termination
Either party may terminate the service relationship by providing thirty (30) days' written notice to the other party. GoForClose reserves the right to suspend or terminate your access to our services immediately, without prior notice, if: (a) you breach any provision of these Terms; (b) you fail to make timely payment; or (c) we are required to do so by law. Upon termination, you remain responsible for any outstanding fees or charges incurred prior to the termination date. Sections 6, 7, 9, 10, 12, and 13 shall survive termination of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which SolidOffers LLC is registered, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of competent jurisdiction located in the state in which SolidOffers LLC is registered.
13. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith informal negotiation. If the dispute cannot be resolved through informal negotiation within thirty (30) days, either party may pursue binding arbitration administered by a nationally recognized arbitration organization in accordance with its applicable rules. The arbitration shall take place in the state in which SolidOffers LLC is registered. The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines otherwise.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
15. Entire Agreement
These Terms, together with any applicable service agreements, order forms, or addenda executed between you and GoForClose, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written. No modification, amendment, or waiver of any provision of these Terms shall be effective unless made in writing and signed by both parties.
16. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
SolidOffers LLC d/b/a GoForClose
Email: support@goforclose.com
Website: goforclose.com